LISTEN: How to resolve conflicts, according to a master negotiator [ALL]

Episode link above | Estimated time to listen: 15 minutes

EPISODE SUMMARY:

Stuck in a conflict that seems unsolvable? When we transform destructive fighting into constructive negotiation, all things are possible. On this episode of I Wish They Knew, William Ury shares the beliefs and behaviors of "possiblists" - those who find ways to resolve the even the stickiest disagreements. We discuss the power of pausing, how to write your opponent's victory speech, and how the biggest breakthroughs come from the least obvious sources. Whether you're negotiating a high-stakes deal, a fragile relationship, or even your child's bedtime, William's tips will help you put resolution within reach.

KEY TAKEAWAYS:

  • Transforming conflict is possible and can change lives.
  • Negotiation starts from within; self-reflection is crucial.
  • The power of the pause allows for better decision-making.
  • Building a golden bridge requires empathy and understanding.
  • Writing the other side's victory speech fosters perspective-taking.
  • Understanding true desires leads to more effective negotiations.
  • The third side can provide support in difficult negotiations.
  • Conflict can bring out both the worst and best in people.
  • Negotiation is about satisfying interests, not positions.
  • Possibilities exist even in the toughest conflicts.


ABOUT WILLIAM URY:

William Ury is one of the world's best-known and most influential experts on negotiation. He's the cofounder of Harvard's Program on Negotiation and the co-author of Getting to Yes, the all-time bestselling negotiation book in the world, as well the author of Getting Past No: Negotiating in Difficult Situations. His latest book is Possible: How We Survive (and Thrive) in an Age of Conflict.

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