BIG IDEA

Positive feedback can increase motivation, trust, and individual effectiveness, creating a virtuous cycle of growth and improvement.

LESSON GOAL

Understand the significance of positive feedback and Identify ways to use it effectively in daily interactions.

KEY TAKEAWAYS

• A New York hospital improved handwashing compliance from 10% to nearly 90% by switching from negative tactics to instant positive feedback through an electronic board. This highlights the power of positivity in influencing behavior.
• Teams that receive more positive feedback perform better, with top-performing teams maintaining a five-to-one ratio of positive-to-negative statements. Positive feedback strengthens trust and relationships.
• Positive feedback activates the brain's reward center, increasing motivation and effort, which leads to better outcomes and more positive reinforcement. This cycle fosters continuous growth and development.

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