Make every conversation count.


Giving feedback can be challenging, even for experienced managers. That’s why so many people subtly disguise their feedback as a “praise sandwich,” hoping to hide bad news and avoid uncomfortable topics. But research shows that this practice is largely ineffective – and may even cause more harm than good.

This topic will equip Head Start California managers, directors and teachers with strategies for handling difficult conversations. Learn a powerful approach to delivering just-in-time feedback that emphasizes candor, clarity and collaboration and promotes a partnership model for giving and receiving feedback. 

Hi, I'm Joe.


I help leaders and teams communicate with confidence. I'm a global keynote speaker, bestselling author, award-winning educator, and the host of "I Wish They Knew," a top-rated leadership podcast. 

And I can't wait to join you on this Learning Journey.


Let's begin your Learning Journey!


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